I bought several things from Bauhaus, but one of them was broken, so I wanted to send it back. I put in the order online and was told to fill out a return form. I filled out the form and sent it, but I never got the shipment confirmation number. Even though I called their WhatsApp support line after 7 days, they only told me they would look into how important the problem was and then ended the call without giving me a solution. I don't understand why the return process isn't moving faster. Should it be this hard to send in a return? I ask the responsible people to do what they need to do. I've been trying to return the product for 10 days now, and I'm not sure how much longer it will take. I will never order anything else. They send out products that haven't been properly tested, and then they give us all this trouble. I need to hear back right away. Please stop putting customers through more trouble.
I purchased a product from Bauhaus’ online store and completed the return process at their Kağıthane branch. After handing over the item, the store asked me to send a photo of the return document via Bauhaus WhatsApp, which I promptly did. Weeks have passed, and I still haven’t received my refund. ...
bought a heater from them, but when it got here, it was disappointingly weak. Because of this, promptly started a return, hoping for a quick resolutio...
I ordered a table from Bauhaus 22 days ago. Ten days later, they told me it wouldn't be delivered to my house. I made a record of the cancellation right away, thinking the process would be quick. I got a message later saying the table would come, which confused me because I had already canceled it. ...
The item that was handed over to the shipping company for delivery on June 9 has still not been delivered after a full week. Every day, the delivery date on the courier company's tracking page is updated, but the promised date is never honored. Despite our repeated calls, neither the shipping compan...
I was sent a used and previously returned product by Bauhaus, from which I had purchased a balcony seating and dining set. The items were delivered to me defective and with visible faults. After noticing this, I immediately initiated a return request. However, I was told that I had to repack all pa...
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