The Babyliss product with a diameter of 32mm, which I purchased from the store, broke in less than a month due to malfunctioning temperature increase buttons. The store said that since it is a product in the 'personal care' category, it needs to be sent to the service. After 14 days in the service, they returned the product to me with a report stating that there are 'no technical problems.' However, when we plugged the product into the socket right in front of the store employees and the department manager, we confirmed that the product still does not work. Now I am facing a situation where Teknosa store postpones the resolution for a month, and then Hakman service does not even consider the possibility of checking the product. The Babyliss brand is also not willing to support its product, which broke in less than a month. Now the product, which I bought for ₺1600 in September, is being sold for over ₺2200, and I cannot purchase it at this price. If the problem is not resolved, I will take legal action
About 45–50 days ago, I purchased a Babyliss brand cutting machine from makascim.com in Istanbul for ₺11,000. I received the product new and sealed in its box, but from the very first use, I noticed that the cutting performance was extremely poor, and this issue continued every time I used it. I con...
I live in a city where the Media Markt store is located, and it's a 2-hour drive from me. On July 28, 2023, at 16:34, I purchased a Babyliss hair straightener from this store. I was in a hurry, and it didn't cross my mind that a product costing 3,000 ₺ could have any defects. Due to the long queue a...
The lower part of the top cover of the Babyliss hair clipper model MT860E, which I purchased from the store and enjoyed using, was broken. After reviewing the complaints, I discovered that others had reported the same flaw here. I returned the clipper to the store because it was still under warranty...
On January 27, 2023, I purchased the Babyliss Steam Straight Ceramic hair straightener with steam from the Media Markt store. After using the product for a month, it started leaking. Due to this issue, I sent the product to Babyliss through Media Markt. They replaced it with a new unit of the same p...
I bought a Babyliss C450E 19mm hair straightener from Media Markt on February 14, 2023. Unfortunately, it only lasted for 2 months, not even a full 2 months. I've never seen anything like that before. The metal part that holds the curling iron in place broke while I was curling my hair. I took it to...
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