About 45–50 days ago, I purchased a Babyliss brand cutting machine from makascim.com in Istanbul for ₺11,000. I received the product new and sealed in its box, but from the very first use, I noticed that the cutting performance was extremely poor, and this issue continued every time I used it. I contacted Makasçım, explained the situation, and they sent me a new cutting head, but even with that, there was no improvement and the machine’s performance remained very poor. Since I could not use the product, I did not receive the value for the money I paid. When I contacted Makasçım customer service again, they stated that no exchange or refund was possible and that they could only send another cutting head. Despite the product being under a 2-year warranty, no solution was provided. I request that this issue be resolved, preferably with a refund of the payment or, if possible, an exchange for another brand.
The lower part of the top cover of the Babyliss hair clipper model MT860E, which I purchased from the store and enjoyed using, was broken. After reviewing the complaints, I discovered that others had reported the same flaw here. I returned the clipper to the store because it was still under warranty...
I live in a city where the Media Markt store is located, and it's a 2-hour drive from me. On July 28, 2023, at 16:34, I purchased a Babyliss hair straightener from this store. I was in a hurry, and it didn't cross my mind that a product costing 3,000 ₺ could have any defects. Due to the long queue a...
I bought a Babyliss C450E 19mm hair straightener from Media Markt on February 14, 2023. Unfortunately, it only lasted for 2 months, not even a full 2 months. I've never seen anything like that before. The metal part that holds the curling iron in place broke while I was curling my hair. I took it to...
On January 27, 2023, I purchased the Babyliss Steam Straight Ceramic hair straightener with steam from the Media Markt store. After using the product for a month, it started leaking. Due to this issue, I sent the product to Babyliss through Media Markt. They replaced it with a new unit of the same p...
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