Insurance Hold-Ups: Axa's Inconvenient Approval Delays

Good day, I have been a client of your insurance company for the past 15 years. Axa requires us to wait for approval before we are allowed to enter a medical facility. Do we have to seek approval even in the midst of our suffering? When dealing with a crisis involving another person, we are already familiar with the principles that dictate our waiting for approval. When investigating, we are not looking for a hotel or a bakery where we can wait. In the new year, I'm going to think more about this. You are very close to breaking the record for the provisioning process taking the most amount of time. Don't put other people through the suffering, please.