I recently purchased two Avon Soft Mask Roll-Ons, and to my disappointment, I found that they had gone bad when I opened them at home. Because of the tightly sealed and taped cap, I wasn't able to detect any scent before buying it. Of course, the scent is not detectable when the lid is tightly closed, but it becomes noticeable once it is opened. Who will help me with my issue? I often find myself buying products without much information, only to realize later that they are spoiled, and by then it's too late. Is this the way things are meant to function? Please respond to my concerns as soon as possible.
Dear customer rep, I would like to express a complaint regarding the hair mask from L****** E*****, specifically the one with the red cap, as referenced in the attached image. These products and similar hair masks do not have a seal on the caps. The expiration date is indicated as 12 months after op...
Today, I bought 2 Yves Rocher products, and I noticed that neither of them had any product seals. Why would you put people's health at risk like this? What happens if someone else has already used the products before I purchased them? I'm really worried. It's a major concern when products are sold w...
I recently purchased a foundation from the Estee Lauder Online store and attempted to return it unused. However, customer service informed me that the product couldn't be returned because it had been "opened," even though I never used it. There's no external packaging on this product, so how can the...
I recently purchased skincare products from Estee Lauder, but when they arrived, none of them had protective seals, safety caps, or any sign of proper packaging. The three items were in a single box, but even that lacked any protective wrapping. How am I supposed to know if these products were previ...
I recently purchased a product as part of a "buy 2, get 1 free" promotion, and I've noticed an unusual odor. I contacted customer service both in writing and verbally. Despite there being no expiration date warning on the product other than the requirement to consume it within one year of opening, t...
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