The Body Shop hasn’t sent my order! First, they sent someone else’s product, then took it back without giving me a choice, and now I’ve been waiting 10 days for my own order. When I call, they claim they can’t see my payment, even though I ordered directly from their website. I deeply regret this pu...
I'm quite dissatisfied with The Body Shop at Cevahir Mall. Even though the official closing time is 10:00 p.m., I arrived at 9:54 p.m. and found the business already closed. Despite the advertised hours, the staff informed me that they closed at 9:45 p.m. I went there particularly to buy an item and...
On May 29, 2024, I placed a ₺2,099 order for the White Musk EDP (d-98110) from The Body Shop, lured by their 1+1 offer and free makeup bag promotion for orders over ₺1,500. However, when my delivery arrived today, it contained only one perfume – no free gift or bonus item as promised. When I called...
I recently purchased a product as part of a "buy 2, get 1 free" promotion, and I've noticed an unusual odor. I contacted customer service both in writing and verbally. Despite there being no expiration date warning on the product other than the requirement to consume it within one year of opening, t...
"I wish it had been resolved before being written here, but it was quickly resolved after being written here. Thank you."
On the same day, I made two purchases from The Body Shop, with order numbers 555WW5215L and 965BC3639A. Both were delivered by Jetizz, with the cargo ...