The Body Shop hasn’t sent my order! First, they sent someone else’s product, then took it back without giving me a choic...e, and now I’ve been waiting 10 days for my own order. When I call, they claim they can’t see my payment, even though I ordered directly from their website. I deeply regret this pu
I'm quite dissatisfied with The Body Shop at Cevahir Mall. Even though the official closing time is 10:00 p.m., I arrive...d at 9:54 p.m. and found the business already closed. Despite the advertised hours, the staff informed me that they closed at 9:45 p.m. I went there particularly to buy an item and
On May 29, 2024, I placed a ₺2,099 order for the White Musk EDP (d-98110) from The Body Shop, lured by their 1+1 offer a...nd free makeup bag promotion for orders over ₺1,500. However, when my delivery arrived today, it contained only one perfume – no free gift or bonus item as promised. When I called
I recently purchased a product as part of a "buy 2, get 1 free" promotion, and I've noticed an unusual odor. I contacted... customer service both in writing and verbally. Despite there being no expiration date warning on the product other than the requirement to consume it within one year of opening, t
