I want to share the problem I experienced with my 2023 Fiat Egea Urban, which started taking in water from the rear window. Although my car is still under warranty, I could not get support from the authorized services to resolve this issue. Previously, a repair was carried out at the authorized service in Aydın, and there were no problems. However, when I noticed the rear window leaking in Istanbul, I went to the Oto Koç Istanbul authorized service. Despite explaining the situation, they refused to help, claiming that since the car had been serviced elsewhere, it was no longer covered under warranty. In addition, they demanded a fee of ₺6,000 for the repair. I reported the issue to Fiat headquarters, but after consulting with the service, they also stated they could not help me. I am very disappointed by this situation, especially since my vehicle is still under warranty. I request Fiat to stand behind the product it sells and repair my car free of charge under warranty.
I purchased a 2024 Seat Ateca, and soon after, I noticed issues with the front passenger and driver window controls—they don’t operate properly. When I reported this problem to the authorized service center in Antalya, Başaran Oto, they claimed the issue was due to “external factors” because I had w...
I purchased my 2025 model Fiat Egea 1.6 Diesel Manual on 10/03/2025. Even though the car is only 6 months old, it has already broken down 3 times, and each time I had to use towing service to take it to the authorized service center. During the first breakdown at Fiat Bozüyük Authorized Service, I w...
I want to warn everyone who is thinking about buying a Volkswagen about a serious problem with the sunroof leaking. Even though I had all the necessary maintenance done at an authorized service center, water has been getting into my 2019 Volkswagen Tiguan through the sunroof. The cost of fixing the ...
Despite completing all scheduled maintenance on time for my 2023 model Fiat Ducato 17 m³ vehicle with the license plate 34HTY061, a major engine failure occurred at 60,000 km. When it was time for an oil change, I called the Çorlu Fiat service center but was told they couldn’t give me an appointment...
I own a 2020 model (registered in 2021) Fiat Egea 1.4 Urban Plus, and all of its maintenance has been carried out at the Van Şengüller dealership. While driving, the car suddenly stopped shifting gears, and it had to be towed to the service center. Without even inspecting the vehicle for a minute, t...
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