The vehicle with license plate 35 GE 58**and chassis number WAUZZZ4M6JD001966 is a 2017 Audi Q7 3.0 TDI, purchased new from ERÖZ ELEKTROMEKANİK OTOMATİV SAN. VE TİC. A.Ş. It has only been used by the company representative. All maintenance and repairs have been performed at authorized service centers. On 21.08.2023, when the vehicle had 148,123 km, two different warning lights appeared on the dashboard while driving back from Fethiye. After seeing a warning message saying the vehicle could be driven to the service center, the vehicle was carefully driven toward the authorized service. However, the vehicle stopped at a red light. The vehicle was restarted and continued driving. But, before reaching the service center, it kept stopping, and it barely made it to the service center. The repair of the damage to the vehicle required a payment of ₺215,086.81, according to the invoice dated 21.09.2023. In the expert report obtained for the vehicle, it was stated that the malfunction was not due to user error or conditions, but was a hidden defect in the transmission caused by production. Based on this, we requested the payment of ₺215,086.81, plus commercial interest from the date of the notice. In this situation, Audi has caused harm to the customer, and the legal process is ongoing.
Dear Audi Customer Service, I am the owner of a 2022 Audi Q3 35 TFSI 150 hp Advanced S tronic vehicle, with VIN WAUZZZF31N1099641 and engine number DFY332669, which I purchased from Doğuş Oto Pazarlama ve Tic. A.Ş. Ankara on 14.04.2022, with invoice number BAA2022000000779. At the time of delivery, ...
On August 28, 2024, I purchased a brand-new Audi A3 Sportback 35 Turbo FSI 150 HP Advanced Stronic from Doğuş Oto Kartal dealership (license plate: 06 , VIN: WAUZ029439, engine no: DXD991712). The vehicle currently has 14,400 km, and all scheduled maintenance has been completed on time. The most rec...
On August 28, 2024, I purchased a brand new Audi A3 Sportback 35 Turbo FSI 150 hp Advanced Stronic (license plate 06 BA 7952, chassis WAUZZZGY0SA029***, engine DXD991712) from the Doğuş Oto Kartal dealership. The vehicle currently has 14,400 km on it, and all maintenance has been performed regularly...
Dear Sir or Madam, At the end of 2023, I purchased an Audi Q3 from your dealer Audi Aldo Otomotiv in Mersin. I wish to report persistent problems with the vehicle and my service experience. Vehicle Information: • Plate: 33 ASU 66 • VIN: WAUZZZF37R1035366 • Engine No: DXD389321 • Extended Warranty: v...
On May 2, 2024, we obtained an expert service at Borusan Avcılar BMW Authorized Service for the BMW 320i Sedan with license plate 34Z**448, which we were considering buying. Our expectation was to have any deficiencies in the car identified and communicated to us. Ultimately, they informed us that t...
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