The product was advertised as being part of a cashback promotion, but upon checking the cashback list, the item is nowhere to be found, this is a clear case of false advertising, and it has caused me a great deal of frustration and inconvenience. I trusted the advertisement and made the purchase with the expectation of receiving the promised cashback. Now, I am unable to claim the cashback, which was a significant factor in my decision to buy this product. It's not just about the money, but it's also about the principle of being misled as a consumer. I urge Hepsiburada to rectify this issue promptly, even, though I am sure that I am not the only person who has had to deal with this problem, and it's only fair that we are given the compensation that we were initially promised, this experience has left a sour taste in my mouth, and I will think twice before making any future purchases from Hepsiburada or Asus.
As soon as I saw the item I received was different from what was shown in the listing, tried to start a return. But unfortunately, they said no to my return request. Felling totally ripped off by this sneaky move... tried talking to the seller to fix things, but they're not being very helpful. It lo...
I purchased a Dyson Airwrap (regular ID model) from Dyson’s official store on Hepsiburada on Saturday. While I was making this purchase, there was also a campaign on Dyson’s own store for the same product at the same price, but with additional gifts stated on their website. Despite this, no campaign...
During Hepsiburada’s big July sale, I purchased a Lancome mascara specifically because it was advertised with a gift set that included a mini perfume and a mini mascara. The product was already quite expensive, but I justified the high price because of the added value from the free gifts. When my or...
I still haven't received the products I bought on 18.03.2024 from Hepsijet. Upon reaching out to the company's call center, I was promptly informed that the product had been left at the doorstep. It is frustrating when items that should be securely delivered to me with proper verification or the inv...
Comments