Asics, I’m extremely disappointed with the sizing options for your Gel-NYC model. You jump directly from EU 46.5 to EU 48—there’s no EU 47 available at all. That missing size is a huge issue for people like me whose perfect fit is exactly EU 47. It’s incredibly frustrating to find a model I love, available in multiple great colorways, and not be able to buy a single pair because my size simply doesn’t exist.
This is not a minor detail—it’s a deal-breaker. I would gladly buy multiple colors if EU 47 was available, even if I had to import it from Europe. Please reconsider your sizing strategy and add EU 47 to the lineup for the Gel-NYC.
Asics, don’t lose loyal customers over something so fixable. I’m asking for your support—bring back size EU 47.
I ordered a pair of Asics shoes in size 44.5 from their official website, but they sent me a size 42 instead! This was clearly their mistake, so I contacted customer service to ask for a solution. They told me to return the shoes, provide the tracking number, and they would issue a gift voucher. I f...
I ordered the Asics Gel-Sonoma 8 (size 38) with order number 471021, specifically because it was advertised on Asics' official website as having Gore-Tex waterproof technology. The product description clearly stated that water molecules would not penetrate the shoe, which is exactly why I chose this...
To Asics Customer Service, The premature wear and tear of my Asics Gel-Kayano 29 running shoes worries me. After four months of wearing these, the soles are peeling at the seams. I dismissed the issue as small, but as I wore the shoes, the peeling grew more noticeable, as shown in the photos. This...
I am disappointed with the Asics Gel 1130 sneakers I purchased from SuperStep. After wearing them for less than two months, the inner lining of the mesh on both shoes tore, leaving visible holes where my socks can be seen. This is uncomfortable and unacceptable for a brand like Asics. I sent the sne...
I ordered an Asics Gel Kayano 14 in Metallic Silver, Size 43, on May 8th or 9th, 2024. Unfortunately, it arrived today, but it's the wrong size; I ord...
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