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Deformed Asics Gel Kayano 29 Shoes

Deformed Asics Gel Kayano 29 Shoes
Deformed Asics Gel Kayano 29 Shoes
Ecem
Ecem
ASICS
June 16, 2023 9:24 PM158

Seven months ago, I was wearing a pair of Asics Gel Kayano 29 shoes that I had purchased with the utmost care. The shape of the shoes' soles began to change unexpectedly in a relatively short period of time. I returned them to the retailer where I had originally purchased them, Sportive, and the staff there forwarded them to Asics for quality control. The inspection, on the other hand, yielded unfavorable results. I've decided to take this case all the way to the Consumer Rights Court. Despite being marketed as being suitable for outdoor running, these shoes quickly deformed when I used them for day-to-day activities. Because of this experience, I now understand that one should not blindly trust well-known brands.

June 17, 2023 9:00 AM (11 hours after complaint)

Dear Customer, Thank you for taking the time to bring this matter to our attention. We have initiated our investigations regarding the issue and will contact you during the day. Asics Customer Experience Center

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