Since I bought my iPhone 11 a month ago, it has been giving me an error message that says "Unable to determine if your battery is genuine." Even though we got the device brand new and sealed, it has never been fixed. When I sent it in for warranty work, they updated the software and sent it back. But after two weeks of using it, the same mistake came up again. Even though it was broken, I kept using the phone for about six months. When I sent it back for a second warranty claim, they said it was my fault. How could my everyday use have caused a problem? They only care about making money off of the situation and offer no real help. There is no doubt that customer service is not good.
My iPhone 11 shuts down, won't turn on, and doesn't respond to a forced restart. I've tried every possible solution, from charging it with different cables to attempting a hard reset, but nothing works. I sent it to service, and they said there's no fault. It's incredibly frustrating to be told that...
I requested the replacement of the Apple iPhone 11, which was purchased in May 2021, and then replaced with a new one under warranty due to the stain and battery problem in the camera. I specifically requested that the phone I sent to the service not be opened and that the device, if possible, be re...
I sent my Apple 11 phone, which I bought through Media Markt, to the service with a no-service error. The first time it was sent back after the speaker was cleaned, but I encountered the same problem again. The second time it was sent again after the battery was replaced, but I encountered the same ...
On August 25, 2022, I purchased an iPhone 11, red 128 GB device. The phone began experiencing issues such as random shutdowns during calls, screen freezing, rapid battery drain, and excessive overheating in June 2023. I sent it in for warranty service, and they replaced the screen without providing ...
My iPhone 12 purchase has resulted in nothing but frustration. Despite my careful and clean usage, I've had overheating, sound glitches, and a pixelated camera since day one. The phone frequently shuts down unexpectedly, experiences lags, and freezes. Contacting customer service only results in them...
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