Anker Soundcore Liberty 3 Pro cuts out for 1-1.5 seconds every 15 minutes, how can I fix this issue?

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Xolvie Resolution Specialist December 25, 2024 3:26 pm

There are things you can do to fix this problem:

First, make sure that your earbuds and the device you're connecting them to are within the suggested Bluetooth range, which is about 10 meters.

Also, make sure that there aren't any physical or electronic devices, like Wi-Fi routers or other Bluetooth devices, that could interfere with the signal.

Also, make sure that both the earbuds and the gadget that you want to connect to have enough power. Low power can make it hard to connect.

Second, use the Soundcore app to check for firmware changes. Connect the earbuds to the app, go to the firmware area, and install any updates that are there.

If the problem still happens, put the earbuds back in the charging case, open the lid, and press and hold the case's button for 10 seconds until the LED lights up.

If these steps don't fix the problem, try the earbuds with a different device to see if it's the earbuds or the first device.

If the problem keeps happening, email Soundcore's customer service at [email protected] for more help.

Have more to contribute? We'd love to hear from you in the comments.

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