I'm a paid Amazon Prime member who chose express delivery. I ordered something yesterday, and it said it would be delivered today. However, "Kolay Gelsin," the delivery company, has moved my delivery to Monday. This is their second time doing it! Previously, Kolay Gelsin delayed the delivery date for my express order on another order, and I refused to accept the product. If they don't deliver today, and I'm paying extra for it (! ), I'll refuse delivery once more and request a refund. I will also notify Amazon of this complaint. The courier company's arrangements require immediate improvement! I rely on Amazon Prime's fast delivery service, and it's inconvenient and dissatisfying when a courier company repeatedly changes the promised delivery date, causing inconvenience and dissatisfaction.
My Amazon orders never seem to reach my address. Instead, they are handed over to a courier company called Kolay Gelsin, which doesn’t even provide service in my city. Each time, I have to cancel my order. Despite this, Amazon continues to assign the same company for delivery. To make matters worse...
As part of my Amazon Turkey Prime membership, I shop at the Fatih, Istanbul address with a one-day delivery guarantee for which I pay a monthly fee of ₺50. However, almost every order I place, especially the one dated September 15, 2025, with order number 408-2586997-6459509, is not fulfilled. My or...
Despite my active Amazon Prime membership, I am unable to benefit from the next-day delivery service, which is one of the main Prime privileges. On Sunday, September 7, I placed an order (Order No: 404-3689238-7211522) totaling ₺1,870 to be delivered to my address in Bursa/Yıldırım. Although I selec...
I became a Prime member through Amazon and placed my order trusting the promise of next-day delivery. However, today my order was not delivered on time due to an issue with Aras Kargo. I have been waiting since noon, and despite contacting customer service, no solution was provided—I was only stalle...
I ordered a product for my child from Amazon, the so-called customer-centric company. It has been three days, and the item has still not been delivered. To make matters worse, every time I call, they deceitfully claim that it will be delivered tomorrow. Seriously, Amazon? Is this your idea of custom...
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