Socios App Won’t Let Me Log In or Accept My Password

I have been unable to log in to the Socios app for a long time. I have tried logging in using both my email address and phone number, but the app keeps telling me that my password is incorrect. The app even rejects the verification code that it sends itself, which has prevented me from accessing my account.

I have been experiencing this issue for approximately two months. I also tried deleting and reinstalling the app, but nothing changed and the problem continues. As a result, I have been unable to use my account.

I request that I be provided with information regarding this issue and that the necessary investigation be carried out to restore my access to my account. I would appreciate a response once the issue has been reviewed.