On October 31st, I placed an order for headphones to be delivered by Amazon. I received them on November 27th, and on that same day, I sent them back to Amazon because they were defective. Despite the fact that two months have passed, I have not yet been issued a refund. I have attempted to contact customer service numerous times via e-mail, WhatsApp, and the phone, but to no avail. The process, which is known as A to Z, was started; however, the seller did not refund my money within the allotted time frame of 72 hours. One week later, the seller assured me that I would receive a refund within the next 48 hours; however, that was more than two months ago, and I am still waiting.
Amazon is intentionally delaying refunds. I have been waiting for a refund for 3 months, and in the last conversation, they said they would make me wait another 3 months. Their goal is to get free cash inflow for themselves. Refunds are definitely not being processed. They force you to take legal action, which means another six months. All consumers should be aware. This is not a specific situation I am experiencing; it is a general issue.
I purchased headphones from Amazon on February 25, 2024, with order number 404-2829299-9249110. Despite returning the headphones the day after receiving them, my return was rejected, claiming they were used. How could a product returned 1-2 days after delivery be considered used? I only tried the pr...
I'm very disappointed that my warranty rights have not been honored from beginning to end. Despite the fact that my product arrived at the seller almost two weeks ago, my return has not been approved. Amazon, which claims to offer comprehensive guarantees, is refusing to accept my return. The A to Z...
I returned a product purchased from Amazon.com, but despite weeks passing, the refund has not been credited to my account. On October 24, 2024, I received an email confirming that the refund had been issued, yet there has been no sign of the money in my account. I have contacted customer service mu...
I purchased a product from Amazon that I want to return, but when I asked for a return code for Marketplace purchases, they said they couldn't provide...
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