I returned a product I bought from Amazon Turkey and chose the gift card option for a quicker refund. When I selected this option, there was no information indicating that it could only be used on Amazon Turkey. I've been unable to use this gift card, and it's frustrating that it's not accepted on other Amazon websites, like Amazon Germany. This situation not only inconveniences the consumer but also undermines trust in a company as reputable as Amazon. Additionally, I've noticed that when I add items with "free shipping" to my cart, the shipping and packaging fees are still added to the final price during checkout. When I inquired about this, they simply brushed it off, saying it's a software issue. These kinds of policies are not befitting a company of Amazon's stature.
I returned an item I bought from Amazon.com.tr, and while the return was accepted, I haven't received my refund. Despite informing customer service fi...
I purchased a product from Amazon Germany seller 404-6180423-0193111 via Amazon Turkey, but the order was canceled without any notice after weeks. When I inquired about the status of the product with customer service, they claimed there was no problem. However, I later found out that there was a sto...
Hello, I returned a product I purchased from www.amazon.com.tr through the app and approved the refund amount of ₺1,499 to be added as a gift card balance. Today, when I attempted to shop, I discovered that the gift card balance can only be used for products sold by Amazon and cannot be applied to i...
I tried to purchase something from Amazon Turkey with my Troy credit or debit card, only to discover that the website does not accept Troy cards. This is difficult for me to understand, given Troy is a valid and frequently used payment option in Turkey. Rather than simplifying the purchasing experie...
Hello, I have a complaint regarding Amazon Turkey. I enjoy using Amazon in Turkey, but I've encountered a problem. On May 24th, I placed an order, and the product was supposed to arrive on May 26th, but it didn't. I saw a message saying it would be delayed, so I waited, but it still didn't come. I k...
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