On April 29, 2023, I purchased Puma Rebound Joy Shoes from the seller Amazon.com.tr on Amazon. When the shoes arrived, they did not have the original box, and there was no label on them. Although Amazon convinced me at that moment that they were authentic, the poor quality of the product became apparent. After wearing the shoes 20 or maybe 30 times in cold weather, they deteriorated, making the heels uncomfortable walking in. The support page directs me to Puma, but no one has responded to my request for over a week. My order number is 402-9417394-5405169. After 5 weeks, despite both Amazon and Puma ignoring all of my requests, I finally managed to send the shoes back to Amazon with great difficulty. Amazon informed me that, relying on their "guarantee" and the assurance given by the customer representative, the shoes, which had deteriorated for no reason, would be returned with the explanation: "After the inspection; unfortunately, your refund cannot be processed as it has been determined that the product was not used following its operation, technical specifications, and usage instructions." Now I ask, how could you conclude that a pair of shoes were not used following their "technical specifications and usage instructions"? Anyway, I was hoping they wouldn't victimize me, but it was already evident from their selling counterfeit goods. Cheers to Amazon, showing that they are as reliable as third-party sellers with 10-15 reviews on their competitors' websites.
I contacted the representative regarding my order 406-2729351-3935510, which I placed on Amazon on March 24, 2023. The topic was that the Puma shoe I purchased broke after 1.5 months and the inner lining was ripped. Since I was studying abroad, I kept this product at home until I arrived in Turkey; ...
I made a purchase of what was claimed to be an authentic pair of Puma sneakers from Amazon.com.tr, sold directly by Amazon. However, I have been consistently experiencing cracks in the leather of the shoes. Seeking a solution, I reached out to Puma, only to be redirected back to Amazon, the authoriz...
I am writing to express my deep dissatisfaction with my recent purchase experience on the infamous amazon.com.tr. On July 3rd, I ordered a pair of PUMA Softride Premier Unisex Running Shoes in size 43, PUMA Black-Cool Dark Gray-Fresh Pear, for 1780 TL. However, my order has been unjustly held hostag...
On April 9, 2023, I placed an order on Amazon Turkey for a pair of Puma sneakers with great aspirations. The problems started when I had to return the shoes because of a manufacturing flaw despite their promises to be a reliable and efficient online store, Amazon Turkey let me down by not being able...
I purchased a pair of Adidas shoes from Amazon Turkey approximately 6 months ago. After about 5 months of regular use, the sides of the shoes started to tear. I contacted Amazon customer service and returned the product for inspection. However, it was sent back to me with the explanation that the da...
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