Amazon Refused the Discount and Cancelled the Order

Halil
June 16, 2023 3:10 pm
23

At 13:14 on June 16, 2023, I made a purchase on amazon.com.tr. A 400 TL discount coupon was found, and my purchase was approved. The order confirmation number is 406-3633872-3105109, but after 10 minutes I got an email saying that the order was canceled. When I talked to customer service, they told me that the bank didn't agree, but when I called the bank, they told me that they hadn't even gotten the trial payment. My bank has no trouble with my card. Amazon canceled the order because the price was better at the other store. Amazon was both the seller and the sender. In this case, they do not load the amount of the gift discount back. Instead, they say it can only be used once. They can't find a way out.

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