Resolved

Amazon Makes Mistake Then Why I Must Pay Shipping Fee for 48-220 Volt Changeover  Inverter Mishap

Amazon Makes Mistake Then Why I Must Pay Shipping Fee for 48-220 Volt Changeover  Inverter Mishap
21
Abidin's Thank You Message
I would like to thank Amazon, especially Mr. Oğuzhan, for his interest and effort.

I bought a 48-220 volt changeover inverter from Amazon. The seller deliberately sent a different product. Because he knew very well that if I returned it, I would have to pay the shipping fee and that I would give up returning it because it would be costly. I wanted 48 volts, the seller sent 12-24 volts. When I wanted to return it, the seller sent me a message and said, 'Don't return it, I'll give your money back.' The seller made a mistake, why am I paying the shipping fee? Moreover, I have been waiting for this product for 15 days. Amazon cost me time and money. Amazon is not around at all. The text keeps popping up saying our business partner's robot will answer. Amazon If you don't solve my problem, this will be my last purchase from you.

Abidin
December 9, 2023 2:50 AM

I would like to thank Amazon, especially Mr. Oğuzhan, for his interest and effort.

Comments

Similar Complaints

Problematic Amazon Purchase: Seller Unfairly Withdraws Product

45

I had a disappointing experience with a product I purchased on Amazon. The seller claimed they sent the wrong item and r...

Problematic Amazon Purchase: Seller Unfairly Withdraws Product

Amazon Sent Me a Toy Instead of Philips i9000 Shaver - No Refund

39

I ordered a Philips i9000 Ultra Prestige shaver from Amazon on July 23, and it came the next day. But there was a toy in...

Amazon Sent Me a Toy Instead of Philips i9000 Shaver - No Refund
Amazon Sent Me a Toy Instead of Philips i9000 Shaver - No Refund