The website refuses to accept returns, repeatedly providing invalid return codes, making it impossible for me to return the product. Both DHL and MNG consistently provide incorrect consignment return numbers, when I contact customer service they give assurances of a resolution "soon," yet the issue persists without any actual correction. The continuous runaround between Amazon and the courier services has left me in a state of helplessness, unable to return the item as intended. What a sor experience to say the least!!
I purchased something from Amazon and intended to return it because I didn't like it. I applied for the return to MNG Cargo using the code provided by Amazon. MNG Cargo, on the other hand, informed me that a return code beginning with D1 was incompatible with their system. As a result, MNG Cargo ref...
I ordered an MP3 player for my nephew from Amazon, but the product turned out to be defective. I attempted to start the return process on the website, intending to deliver the item to the courier service that delivered it to me with the return code. However, Aras Cargo, the company that delivered th...
I'm very disappointed that my warranty rights have not been honored from beginning to end. Despite the fact that my product arrived at the seller almost two weeks ago, my return has not been approved. Amazon, which claims to offer comprehensive guarantees, is refusing to accept my return. The A to Z...
While Amazon is trying to resolve the issue, their customer service agents seem completely unaware of each other’s actions. One representative told me they contacted the shipping company and provided my new address, but the shipping company has no record of it. I spoke to another representative and ...
I had a disappointing experience with a product I purchased on Amazon. The seller claimed they sent the wrong item and retrieved it from the shipment, much to my disappointment. I reluctantly visited the courier to verify the situation, and unfortunately, it turned out the seller had indeed sent the...
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