When I bought a tablet, it came broken, so I asked for a replacement. They sent me another one, but it had the same problems. They gave me a refund instead of replacing it when I asked them to. It's been more than a month, and I still don't have my money back. I sent you an email, but haven't heard back yet. Not only can you not call them, but their chat service is also down. Even though I've sent mail, no one has replied. They tell me to "be patient" and that someone will get in touch with me in 6 hours every time I get an unclear answer. I haven't heard anything in 96 hours. This situation is wrong and has been very hard.
I purchased a Philips electric vacuum cleaner from Amazon. After about 1.5 months, the vacuum suddenly stopped working. I contacted Amazon customer service, and they offered to either accept a return or provide a replacement. When I requested a replacement, they gave me a shipping exchange number. I...
I ordered a product from Amazon but decided to return it without even opening the package due to negative reviews I read while it was in transit. It has been a month, and my refund still hasn't been processed. Every time I contact customer service, they assure me that they are working on it, but the...
Amazon misleadingly promoted a product as part of a campaign, which led me to make a full payment for it. Unfortunately, despite patiently waiting for a whole month, my order was unexpectedly canceled with a weak justification. Why was my money taken, held onto, used, and then returned as if nothing...
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