Amazon Does Not Give Refunds!

The product I bought from Amazon, Güler LTD was not delivered and no refund was given! Customer service says they will take care of it and does not respond. Every time I contact them I am told "It will be completed within at least 72 hours and at most 1 week". I have been waiting since September 24. I don't want to pay the second installment. I want my money refunded.




