I ordered a product on Amazon for Valentine's Day on February 12, 2024. The product was delivered to AGT Courier Company on February 13, and it was stated that it would be delivered by February 13 at 22:00 at the latest. Trusting Amazon's assurance, I started waiting for my product. It was visited on February 13, before the cargo arrived, and it was said that it would be visited again at another time. When I contacted Amazon customer services on February 14, they said that they could not make it due to the busy schedule and that the AGT courier company would deliver the product during the day. I was reminded 3 times during the day. They said they were delivering until 18:30 and they would definitely deliver it. Even though I stated that it was a Valentine's Day gift and that I definitely needed this product, the product was not delivered on February 14. We were left in a difficult situation because of the AGT company they worked with in this purchase, for which we relied on Amazon assurance. As of 09:46 on February 15, 2024, my cargo has still not arrived, and I am tired of continuing to hear the same answer we receive every time we contact us: "Your product will be delivered within the day." I think Amazon should definitely not work with such a transportation company. I request that my grievance in question be remedied as soon as possible by those responsible.
I hope this message finds you well. I am writing to express my extreme disappointment and frustration regarding a recent experience I had with the Amazon Prime "Same Day Delivery" service and the courier company AGT. On 29 August, I placed an order with the expectation of receiving it on the same da...
I bought two books from Amazon, the shipment was by AGT courier and the estimated delivery date was today (28.07.2023) and it didn't arrive. they also say they tried to deliver it on july 26th but no one showed up. i want to return it but i can't return it until the product reaches me. I have not re...
I ordered a product with the order number 405-8316042-6463529 on December 18, 2023, and it was supposed to be delivered by AGT Courier company. Even though I have Amazon Prime, my delivery is late and I still haven't received it. I was checking the status on Amazon from time to time, and it said tha...
I had a problem again and again with AGT Courier company, which I had a problem with before. Although their "supposedly" expansion is "Same Day Delivery", they never deliver your shipment on the same day. I passed the same day and they can't deliver the next days. What they can't do is, they take an...
On November 11, 2023, I bought a General Mobile GM 24 Pro cell phone from Amazon.com. AGT Cargo sent me a delivery confirmation on November 14, 2023, saying that the phone had been delivered, but I still haven't received the package. Even though I've tried several times to get in touch with AGT Cour...
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