I bought these Sony WI-C310 wireless earbuds from AliExpress, but they ended up being defective. When I tried to give it back, they asked me to pay for the shipping. I was told to get in touch with the seller, who said I had to pay for the return shipping. I can't get ahold of customer service; they only send automated responses. I need to return the product right away and ask for a complete refund. I'm not going to suggest this site to my friends anymore.
I placed an order on AliExpress, but unfortunately, the product arrived defective. I immediately filed a return request, which was accepted. However, since then, nothing has moved forward. I wasn’t provided with a return shipping code, nor was I told which courier I should use to send the item back....
I purchased a product from AliExpress that turned out to be defective and did not have the promised features. Despite paying 410 ₺ in customs fees to receive it, the seller and AliExpress failed to provide a proper return process, which should have been free. The seller intentionally delayed the ret...
I ordered a product from Aliexpress, but it never arrived. Despite this, the system shows the item as delivered, which is completely false. I can’t track the package, and I have no idea which shipping company is handling it or where it might be. Reaching customer service has been nearly impossible, ...
I bought something on Aliexpress and now wish to have it returned, but they are not offering any shipping details for that. Language problems also make customer service useless for me. They are not refunding the tax, shipping charges, or even the product's price itself. Furthermore, the vendors are ...
The product I purchased through the AliExpress app arrived defective. I spent hours trying to submit a return request through the returns menu but couldn’t complete it. After several days of messages and procedural back-and-forth, the seller informed me that I could return the item and that I would ...
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