I ordered a Tyeso stainless steel thermal water bottle with a case from AliExpress (Order No: 1116463798283312). The package was delivered to my address in Soma, Manisa. As soon as I opened the parcel, I noticed that the belt strap of the case was missing. The case was already fitted onto the bottle, but the strap was not included in the package.
I was unable to reach AliExpress customer service, so I’m seeking assistance here. This is my first purchase on the platform, and I didn’t expect to encounter such an issue. I request that the missing belt strap be sent to me as soon as possible.
I kindly ask for your help in resolving this matter quickly.
On July 25, 2025, I placed an order on AliExpress through the Shop1103307936 store for a smartwatch (Order No: 1114631699443877). The total cost was $57.62, which I paid in full at the time of purchase. It has now been over one month, and my order has still not been delivered. The tracking informat...
The product I ordered from AliExpress was supposed to match the image in the listing, but when it arrived, the top metal piece was missing. This is extremely frustrating because I paid for a complete item, and it’s not usable without all the parts. I have no idea how to return it or get the missing ...
I ordered an air intake pipe for my vehicle from AliExpress (Order No. 1110491123723466), but the product never arrived. There has been no update, no contact, and no explanation regarding my order. When I tried to reach customer service, I was only met with an automated system, making it impossible...
Hi, I just bought a Bluetooth headset on AliExpress, but I can't find out where it is. The application is written in Turkish, but the writing is in Chinese, and I don't understand it. I'm asking for help to get my package delivered, please. Please, for the love of God, help me. I thought I could tru...
On October 9, 2025, I ordered a product called “Ultra Quiet Water Pump Mini DC12V/24V” from AliExpress (Order No: 1116375449237750). When I received the package on October 26, 2025, it contained only a 24V adapter, and the actual pump was missing from the shipment. I contacted AliExpress customer s...
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