AliExpress Sent My Order to the Wrong Address, No Resolution Provided

AliExpress Sent My Order to the Wrong Address, No Resolution Provided
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December 28, 2024 9:44 am
107

I ordered a product from AliExpress, but it was sent to someone else—neither my name nor my address was on the delivery. Despite paying for the item, it was delivered to a different recipient. When I contacted PTT, they told me to resolve the issue with the seller.

I reached out to the seller multiple times, but their responses were repetitive and unhelpful. They only offered a partial refund of $4 and claimed they would redirect the item, but the product has yet to arrive. This is incredibly frustrating and feels like my issue is being ignored. I demand a full refund or a replacement sent to the correct address immediately. AliExpress must ensure proper delivery and better seller accountability.

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