Even in the bustling metropolis of Istanbul, I was unable to use the points I had earned from shopping at various stores to claim my Algida ice cream rewards. Shop owners are denying any knowledge of the issue, with some going as far as saying, "If you didn't earn the points for ice cream at this establishment, you cannot redeem the reward." It appears that Algida has been unresponsive regarding this matter for an extended period, creating the perception that they do not prioritize their customers. Will you be doing anything about this, or is this the best you can do in terms of customer service?
Hello, I've been trying to redeem the points I've earned from the Algida Win app for ice cream almost every day for about a week now. However, every time I go to the store to get my ice cream, I come back empty-handed, and they mock me. They claim we may have uninstalled the app or inquired as to wh...
I've been having trouble with Algida's Kazan app, where I can't seem to redeem the points I've earned. The designated pickup locations are making various excuses and failing to deliver the promised products. After contacting customer service, I was redirected to a sales representative who simply gav...
Hello, 1-2 months ago, I visited İzmit in Kocaeli for business and wanted to enjoy some ice cream. I used the Algida Kazan app to find participating locations. I visited several stores in İzmit city center, but they all denied being part of the promotion or were unaware of it. As a result, I was una...
The ice creams I bought had a "Win with Algida" prompt on the package, but then couldn't find any codes on the sticks or packaging like it said there would be? Why would a firm do this? I was so excited to have these frozen treats, but then I realized that I couldn't participate in the promotion. If...
Although I have called customer services 3 times for my points and ice cream gifts in the Win with Algida application, there is no market store and no one who can help me to get my points and gift ice cream in the region. Supposedly, they will get back to me within 1 week and direct me to the person...
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