I applied for a loan at Akbank on November 10, 2024. After applying, they kept saying something was missing and asking me to complete various steps. My process was delayed until December 10, 2024. Meanwhile, my loan was not approved, and I didn’t use it. After completing all the necessary steps, I finally used the loan on December 10, 2024 — one month after applying. Today, I noticed that ₺4,150 was deducted from my account, putting my balance into the negative and blocking my account. They claim I have to pay for the gap between the application date and when I actually used the loan. Why should I pay for a loan I didn’t use? If that’s the case, should every applicant pay even if they never proceed? Imagine someone applying, leaving for two years, and being told later they owe money from the application date — it’s absurd. Please refund the deducted amount or reset my account balance. This makes no sense. How am I at fault for a loan approved a month later? I’ve never seen anything like this.
Akbank is truly making things difficult for its customers. Despite fully paying off my credit card balance on October 4, 2024, the bank added two new charges on October 5, 2024. These charges are listed as Payment Plan Loan 20/21 for ₺318.76 and 21/21 for ₺318.90. I had informed the bank about an is...
On 02.09.2025, I took out a consumer loan of ₺120,000 via Akbank mobile banking and selected the 7th of each month as my payment date. However, due to a difference of only five days, I was charged an additional interest of ₺1,034.80, with no prior information provided during the loan application or ...
Akbank unfairly applies late payment interest. My statement from last month was shown as incomplete by the application. I paid the full amount of my statement shown, but in this month's statement, I saw that there was a debt of 5 thousand from last month and the related delay interest was applied. S...
My Akbank Axess credit card statement for August 2025 showed a balance of ₺96,959.72, with the due date set as 01.09.2025. I paid the full amount on 02.09.2025, just one day after the due date, yet a very high late interest charge of ₺5,637 was applied for this single day of delay. The details of th...
They took out ₺8500 from the overdraft of my Akbank account, and now there's a block on it. This month has been a bit of a hassle. Usually, I pay my loan installment without any problems, but this time, the money got blocked, and now I’m stuck with an unpaid installment. It's weird that the bank sys...
Comments