Left Stranded in Airbnb Despite Payment in Advance
I embarked on a 3-day getaway to Albania, heading from Tirana to Saranda. On August 16, I booked Fotini's house for August 17-19, for which I prepaid 133.89 Euros. To my dismay, no one showed up for check-in at 9 am the next day, and the host has been unresponsive to all my messages. The phone number provided in the app was also unreachable.
After waiting for about two hours outside the house, a person claiming to be a friend of the property manager arrived. I explained the situation, stating my intention to cancel the reservation and involve the police if no assistance was provided.
He directed me to another house with the same name, only to find out they shared a name but not the same management. Despite requesting a full refund, the host has yet to respond to my refund request. Consequently, I've involved Airbnb in the process.
I seek compensation for the incurred damages. Unable to stay at the paid location, I've become an unwitting victim. Urgently seeking resolution to my predicament.
