Our Airbnb booking turned into a nightmare when the shower cabin exploded on the day of our departure, leaving my friend in shock with bloodied hands and feet. The shards scattered dangerously, posing a severe risk. Imagine a family with children staying here. Shockingly, the host showed no concern, offering no first aid or assistance.
Upon our return, we detailed the terrifying incident to Airbnb, seeking compensation for the trauma. Astonishingly, the host is now demanding compensation for the broken shower. Airbnb, instead of holding them accountable for a lack of safety measures, is asking us to refund the host. We paid for a secure vacation home, not an accident waiting to happen.
In summary, we're being accused of causing an accident in a house where we were the victims. Our holiday ended with injuries due to a falling shower cabin. The responsibility lies with the host and Airbnb, not with us. We refuse to pay compensation for an incident we didn't cause. Our dissatisfaction with the service is profound, and we don't want others to face similar issues.
We rented a house through their website and had already paid a portion of the booking. However, due to urgent personal health reasons, we had to cancel the reservation. We explained our situation to the host, who seemed to understand and assured us that our money would be refunded upon cancellation....
I made a reservation through Airbnb and began my stay, but to my shock, the host canceled the booking while my family and I were already at the property. I am traveling with my children, and despite this unexpected and serious situation, Airbnb failed to provide any alternative accommodation. I am n...
I booked a property on Airbnb that turned out to be completely different from the pictures—dirty and unfit for stay. I didn’t even check in, yet Airbnb refuses to issue a refund, claiming it’s up to the host to approve it. Unsurprisingly, the host is unwilling to provide the refund. This is incredi...
I rented out my home through Airbnb, trusting their claim to protect hosts. However, I have faced significant issues after cigarette burns appeared on my couch during two separate stays. Despite providing evidence, Airbnb claims I used an old photo to report the second incident. The burns occurred ...
I made a reservation through Airbnb, but the host kept delaying the cancellation for weeks, ultimately forcing us to cancel without officially doing so. We ended up booking elsewhere and reported the situation to Airbnb. However, Airbnb mistakenly cancelled our new reservation and left us stranded. ...
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