4
Resolved

Airbnb Refund Sent to a Closed Bank Account

Rauan
Rauan
Airbnb
December 20, 2024 7:25 PM21

I recently had an Airbnb reservation canceled, and I requested a refund. However, my account had two saved bank accounts, one of which was closed and locked due to a block placed on it. Unfortunately, the refund was processed to this closed account.

I didn’t have a chance to update or remove the closed account in time, but Airbnb didn’t ask me to confirm which account to use for the refund. Now, the refunded amount is stuck in the locked account, and the bank has informed me that the block cannot be lifted.

This has put me in a very difficult position. I need Airbnb’s immediate help to resolve this issue. The refund must be reprocessed to my active account. Please assist urgently to recover my funds.

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