I purchased an eSIM from Airalo to use in Vietnam, buying it on my phone but installing it on my spouse’s device. I had previously used an Airalo eSIM on this phone without any issues, but this time, it failed to activate.
Customer support gave me multiple troubleshooting steps, but none of them worked. The worst part? Once an eSIM is installed, it can’t be reinstalled, which is incredibly frustrating. Now, I can’t delete or reinstall it, meaning I paid for a service I can’t even use.
If you plan to use Airalo, install the eSIM directly on your intended device, or you’ll risk wasting your money like I did. I will be looking for alternative providers from now on.
I purchased the Airalo Turkey eSIM 3GB 30-day package for €6.16, but the eSIM has never worked. Despite carefully following all installation instructions, restarting my phone, deleting and reinstalling the eSIM profile multiple times, it still refuses to activate. I even attempted troubleshooting on...
I purchased an Airalo E-SIM, installed it correctly, but it never worked. It keeps showing “Not Activated”, and when I try to use it, I get a “No Service” message. Despite following all the setup steps, I can’t get it to function at all. I’ve tried contacting customer support, but no one responds o...
Hello, I recently purchased an eSIM through the Airalo mobile app and carefully followed all the instructions provided. Despite doing everything exactly as directed, I was never able to get the line to work. I spent an entire week trying multiple times to activate it, but nothing worked. What make...
I purchased an Airalo eSIM and followed every single instruction they provided. They listed three different setup alternatives—I carefully tried all of them. Not one of them worked. My eSIM never connected to any network, and I was left without service the entire time. I’m extremely disappointed and...
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