I booked the Budva tour through Jolly Tour for May 4–8, 2025. Our outbound flight with Air Montenegro was originally scheduled for May 4 at 6:30 PM. However, we were informed at the last minute that the flight would be delayed until 6:00 AM the next morning, meaning a 12-hour delay overnight.
Despite the long delay, no accommodation was provided, even though we repeatedly requested it. I am 7 months pregnant, and I personally explained my situation and health risk multiple times. Yet we were forced to stay in the airport overnight without proper rest or support. Even after writing this complaint, there’s still a chance we might have to wait longer.
We traveled all the way from Ankara starting at 9:00 AM and couldn’t cancel the trip, so we lost a full day of vacation, not to mention the physical exhaustion, pain, and cramps I experienced.
I am holding both Jolly Tour and Air Montenegro accountable for this neglect. I request full compensation for the lost time, physical hardship, and emotional stress caused to both myself and my husband.
I booked the Montenegro Budva tour from Jolly Tur, scheduled to depart on May 4, 2025, for a 4-night, 5-day trip. The original flight time was 3:25 PM, but as the tour date approached, it was postponed to 6:40 PM. I completed my check-in at 4:00 PM and waited at the gate for boarding. However, when...
I booked round-trip tickets from İzmir to Tivat with Air Montenegro for June 5–9, 2025. The outbound flight went smoothly, but the return flight turned into a nightmare. My return was scheduled for June 9 at 10:30 AM from Tivat Airport. My wife, our 7-month-old baby, and I arrived at the airport at ...
I joined a Budva tour between August 28 and September 1 through Malitur, and our return flight with Air Montenegro was suddenly canceled without valid explanation. This wasn’t a minor inconvenience—it impacted all 63 passengers in our group. Instead of flying back to Istanbul as scheduled, we were t...
I booked a Budva tour through Pronto Tour scheduled for May 4–8, with flights operated by Air Montenegro. From the very beginning, the flight times kept changing. Eventually, we experienced a 12-hour delay, and the situation was handled extremely poorly. We were not given proper updates or guidance...
On May 4, 2025, I was scheduled to fly from Istanbul to Podgorica on Air Montenegro flight 4O2901 at 5:50 PM. After checking in at the airport, the departure time was first pushed to 6:40 PM, then again to 11:40 PM, and finally we were told it would take off at 6:00 AM the next morning, citing a tec...
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