I booked the Montenegro Budva tour from Jolly Tur, scheduled to depart on May 4, 2025, for a 4-night, 5-day trip. The original flight time was 3:25 PM, but as the tour date approached, it was postponed to 6:40 PM.
I completed my check-in at 4:00 PM and waited at the gate for boarding. However, when the scheduled departure time arrived, the flight was first delayed to 11:40 PM, and then again to 6:00 AM the next morning. On top of that, our return flight was also rescheduled to May 8 at 7:00 AM.
Despite this 12+ hour delay, no hotel accommodation was provided to passengers for the overnight wait. There was no proper communication or support from either Jolly Tur or Air Montenegro, and we're still unsure whether the flight will even depart at 6:00 AM.
I’m extremely disappointed with both companies and demand they take full responsibility for the disruption, cover all related expenses, and offer compensation for the lost travel time and stress caused.
I booked the Budva tour through Jolly Tour for May 4–8, 2025. Our outbound flight with Air Montenegro was originally scheduled for May 4 at 6:30 PM. However, we were informed at the last minute that the flight would be delayed until 6:00 AM the next morning, meaning a 12-hour delay overnight. Despi...
I booked a Budva tour through Pronto Tour scheduled for May 4–8, with flights operated by Air Montenegro. From the very beginning, the flight times kept changing. Eventually, we experienced a 12-hour delay, and the situation was handled extremely poorly. We were not given proper updates or guidance...
On May 4, 2025, I was scheduled to fly from Istanbul to Podgorica on Air Montenegro flight 4O2901 at 5:50 PM. After checking in at the airport, the departure time was first pushed to 6:40 PM, then again to 11:40 PM, and finally we were told it would take off at 6:00 AM the next morning, citing a tec...
I booked a flight for September 3, 2024, at 15:40 from Istanbul to Tivat, Montenegro with Air Montenegro via Turna.com. We paid ₺30,000 for two tickets as part of our honeymoon. When we arrived at the airport, we were shocked to learn that the flight had already departed at 14:00—1.5 hours earlier t...
I flew with Air Montenegro on a return flight from my Jolly Tour package (reference number TA-2412WPGY), which took place from January 3 to January 5. During the return trip, none of the passengers' luggage was loaded onto the plane. We were informed the next evening that our bags had finally arrive...
Comments