Unauthorized Agoda Hotel Charge on My Credit Card
I was completely unaware of a ₺50,000 charge that appeared on my credit card statement for a hotel expense. I've been trying to get in touch with the company, but I haven't had any luck reaching them. In my opinion, it would be wise to avoid relying on this company for making reservations. I have serious doubts about the legitimacy of their business practices. No one will be available to help with your concerns, which may leave you feeling upset.
We apologize for the inconvenience. We regret to inform you that we do not currently offer customer service in Turkish. We are using translation support to understand your message and can continue to provide you with support in English. Your experience is important to us. If there is another issue you need assistance with, please send your query along with your Agoda reservation number and include your support request number 29205736 in the subject line. Thank you for your understanding, and we look forward to your email.
