On August 30, my friends and I made a hotel reservation in Fethiye, Muğla, through Agoda. We carefully confirmed the price and hotel details, and after double-checking with my wife for a booking for three people, we proceeded with a payment of ₺4000. However, Agoda somehow withdrew ₺9189 from my account. We have tried every possible way to reach Agoda’s customer service, but it has been impossible. We only approved the ₺4000 payment, yet they charged much more. This is unacceptable, and the fact that we cannot get in touch with Agoda is a huge problem. I hope someone from the company sees this and contacts us immediately to resolve this overcharge.
I made three hotel reservations through Agoda with the following booking numbers: 1641246711, 1641356854, and 1639569650 for stays in Çeşme and Bodrum. However, I was overcharged by a total of ₺1,403 beyond the confirmed booking prices. Instead of the expected amount, my credit card was billed ₺46,5...
I recently booked a reservation through Agoda.com for ₺7,060, but when I checked my credit card statement, I saw that ₺7,295 was charged instead. This unauthorized overcharge is unacceptable and left me deeply disappointed. Adding to my frustration, I couldn’t find a way to reach customer support f...
Excess payment and connection problem with Agoda regarding my hotel reservation ID 1351383880. During the booking stage, the total hotel price was ₺26,919.62, but Agoda withdrew ₺27,630.10 from my credit card. In addition, Agoda has not yet sent the payment to the hotel, even though they’ve already ...
I made a reservation through Agoda, booking ID 1393348220, with the payment details clearly stated as ₺29,676 on the receipt and in the authorization hold. However, after checking into the hotel, I was shocked to find that Agoda had charged ₺31,578 to my card—a significant and unexplained difference...
I booked a hotel room for two people through Agoda. Upon reaching the payment screen, I saw that the discounted price I was supposed to pay was ₺3,581.65. However, after being redirected to 3D Secure by Agoda, I realized that ₺3,720.43 was debited from my account. I need this matter taken care of pr...
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