I had a very bad experience with the Agoda Support team. I made a reservation for a hotel named Royal Incı Hotel. While making the reservation, the cost was for 1 night 743 ₺. However, they made a transaction of 3928 ₺, which I don't know why. I tried to contact them and showed them the screenshot of the price, but they said that the document is not sufficient for them. I will never trust this company again and I will not recommend it to anyone.
I made a reservation on Agoda where the listed nightly price was ₺2,192, but I was charged ₺2,813—30% more than the adve...rtised rate. Despite this clear overcharge, there’s no accessible customer service to address the issue. The app lacks a proper section to file complaints, offering only pre-select
I recently booked a reservation through Agoda.com for ₺7,060, but when I checked my credit card statement, I saw that ₺7...,295 was charged instead. This unauthorized overcharge is unacceptable and left me deeply disappointed. Adding to my frustration, I couldn’t find a way to reach customer support f
I booked a hotel through Agoda.com and stayed for one night, only to find unexpected charges on my card a month later fo...r ₺3110.48. This is completely unacceptable. Agoda's lack of communication and transparency is alarming, leaving me without anyone to contact. There are no clear customer service n
On May 8, I booked a hotel through the Agoda app for May 14–16. My booking was confirmed, and I received both a reservat...ion number (1609038936) and a reference number (L706029164). Everything looked fine—until I arrived at the hotel. To my surprise and frustration, the hotel staff told me they had
I booked a one-night stay at Terra Rossa Suites through Agoda, and the reservation was confirmed on the Agoda app. Howev...er, when I arrived at the hotel, they had no record of my booking in their system. To make matters worse, I tried to cancel or modify the booking through Agoda, but their platform
