Paid Agoda Reservation Not Showing in Hotel System

I booked a hotel through Agoda with reservation number 1565810348, and the payment was successfully processed. However, when I contacted the hotel, they informed me that my reservation does not appear in their system. This is completely unacceptable, as I have already paid for my stay.

The biggest issue is that Agoda does not provide a customer service number for Turkey, making it impossible to get direct assistance. Their system also offers no clear instructions on how to resolve this type of issue. When I contacted the hotel, they told me that I need to resolve the problem with Agoda, but how am I supposed to do that when Agoda is unreachable?