I booked a hotel through Agoda with reservation number 1565810348, and the payment was successfully processed. However, when I contacted the hotel, they informed me that my reservation does not appear in their system. This is completely unacceptable, as I have already paid for my stay.
The biggest issue is that Agoda does not provide a customer service number for Turkey, making it impossible to get direct assistance. Their system also offers no clear instructions on how to resolve this type of issue. When I contacted the hotel, they told me that I need to resolve the problem with Agoda, but how am I supposed to do that when Agoda is unreachable?
I made a reservation through Agoda with booking number 1509017440, and I’m supposed to check in tomorrow. But when I contacted the hotel to confirm, they told me they have no record of my reservation in their system. This is incredibly stressful and unacceptable, especially when travel plans are inv...
I made a reservation through Agoda, paid the full amount, and even received a confirmation email stating the booking was successful. The charge appears as a pending transaction on my account, yet Agoda shows it as confirmed. The problem is, the hotel I booked can’t see my reservation at all—they hav...
I made two separate reservations on Agoda for the same hotel, but when I arrived, the hotel could only find one booking in their system. They checked ...
I booked a hotel through the Agoda app but canceled the reservation within 5 minutes. Agoda’s system claims that the refund has been processed, but when I contacted my bank, they confirmed that no such refund has been made. This situation is incredibly frustrating because there’s no customer service...
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