I made a hotel reservation using the Agoda app for a check-in on August 2nd and a check-out on August 4th. Everything was great, and I made the payment for the reservation on July 31st. But to my surprise, I was billed once more on August 3rd for the exact same amount. I've been trying to get in touch with someone for help, but there don't seem to be any phone numbers available for Turkey. Agoda better get their act together and fix this problem ASAP, or I'll have no choice but to make a formal complaint.
I made two separate reservations on Agoda for the same hotel, but when I arrived, the hotel could only find one booking in their system. They checked ...
I booked a one-night stay at Osmanli Cappadocia Hotel through Agoda for February 3-4. However, when I checked my bank statement, I noticed that two extra charges were made on top of my original booking. My booking ID is 1521151592. I tried to find information on how to request a refund through the ...
My credit card was charged twice for my Agoda reservation on October 2, 2024, under reservation number 62o74o583. Even though I asked for assistance, ...
I booked a hotel through Agoda with reservation number 1565810348, and the payment was successfully processed. However, when I contacted the hotel, they informed me that my reservation does not appear in their system. This is completely unacceptable, as I have already paid for my stay. The biggest ...
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