I made a reservation on Agoda where the listed nightly price was ₺2,192, but I was charged ₺2,813—30% more than the advertised rate. Despite this clear overcharge, there’s no accessible customer service to address the issue. The app lacks a proper section to file complaints, offering only pre-selected, automated questions that don’t address my problem.
I expected a reputable platform like Agoda to operate transparently, not mislead customers with false discounts. I have proof of the overcharge and can provide documentation to verify the discrepancy.
I am requesting an immediate refund of the excess amount charged to my account. Agoda must improve its support system to allow customers to resolve such issues promptly and effectively.
I recently booked a reservation through Agoda.com for ₺7,060, but when I checked my credit card statement, I saw that ₺7,295 was charged instead. This unauthorized overcharge is unacceptable and left me deeply disappointed. Adding to my frustration, I couldn’t find a way to reach customer support f...
I made three hotel reservations through Agoda with the following booking numbers: 1641246711, 1641356854, and 1639569650 for stays in Çeşme and Bodrum. However, I was overcharged by a total of ₺1,403 beyond the confirmed booking prices. Instead of the expected amount, my credit card was billed ₺46,5...
I made a hotel reservation through Agoda well in advance to benefit from lower rates. The booking should've saved me money, but instead, Agoda applied an inflated and unfair exchange rate when charging my card, causing me to pay significantly more than the original agreed price. The price advantage ...
On April 17, I booked a hotel through Agoda.com under reservation number 1603008199. The total amount shown at checkout was ₺1,764.19, which I confirmed and agreed to. However, after completing the booking, I was surprised to see that ₺1,821.12 was charged to my credit card—more than the confirmed p...
I booked two rooms for a one-night stay in Tbilisi through Agoda, paying ₺5042 with my credit card. However, I received a receipt showing only one room was paid for, with an amount of ₺2773.20. This discrepancy is frustrating, and I am unable to get in touch with a proper representative to resolve t...
Comments