Agoda.com Scammed Me

Agoda.com Scammed Me
321

Even though I paid with my credit card using reservation code 394734771, the hotel refused to accommodate us because Agoda did not remit the payment. I've been left as a victim of this situation, and out of fear, I had to close my credit card. I urgently request a refund. Unfortunately, I cannot make contact by phone due to the international landline. I sent an email, but there has been no response. I'm struggling to find a contact person. Agoda's site has become a source of regret for me.

October 21, 2023 5:48 AM (6 hours after complaint)

We apologize for the inconvenience. We regret to inform you that we do not currently offer customer service in Turkish. We are using translation support to understand your message and can then continue to provide you with support in English. For the security of your Agoda account, we have sent an email to the email address in our records. Please check your inbox and respond to our email to let us know how we can assist you. Thank you for your understanding, and we look forward to your email. ^Farisha

Comments

Similar Complaints

Agoda Charged Me, but Hotel Didn’t Receive My Reservation

134

I booked a hotel through Agoda, and the payment was successfully processed. However, the hotel claims they never receive...

Agoda Reservation Payment Taken but Booking Not Accepted

18

On July 7th, I made a reservation through Agoda.com, and the payment was deducted from my account. Unfortunately, the ho...

FeaturedTopics