Even though I paid with my credit card using reservation code 394734771, the hotel refused to accommodate us because Agoda did not remit the payment. I've been left as a victim of this situation, and out of fear, I had to close my credit card. I urgently request a refund. Unfortunately, I cannot make contact by phone due to the international landline. I sent an email, but there has been no response. I'm struggling to find a contact person. Agoda's site has become a source of regret for me.
While trying to check price information, I accidentally created a reservation for the wrong dates. Without any notification or confirmation request from my bank, Agoda directly charged my credit card. When I requested a refund, the hotel refused to return the amount and stated that they could not pr...
I booked a hotel through Agoda, and the payment was successfully processed. However, the hotel claims they never received my reservation in their system, leaving me stranded without a room. Despite paying, I was told there’s no refund, and I’ve been unable to get any help from Agoda’s customer servi...
On July 7th, I made a reservation through Agoda.com, and the payment was deducted from my account. Unfortunately, the hotel stated that they did not receive the payment and refused to honor my confirmed reservation. They informed me that Agoda was unable to process the card number I had given, leavi...
I made a hotel reservation through Agoda for tomorrow and have already paid, but the hotel says they never received the payment and my booking isn’t confirmed. Agoda claims they didn’t pay the hotel either, leaving me stuck in the middle. I urgently need this issue resolved because the hotel is refu...
I canceled my hotel booking with reservation number 1608776132 on Agoda, and reached out to the hotel directly to request a refund. The hotel was very responsive and told me they were willing to issue the refund, but only if Agoda contacted them directly to confirm the cancellation. Unfortunately, ...
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