Agoda Reservation Payment Taken but Booking Not Accepted

July 7, 2024 11:13 PM18

On July 7th, I made a reservation through Agoda.com, and the payment was deducted from my account. Unfortunately, the hotel stated that they did not receive the payment and refused to honor my confirmed reservation. They informed me that Agoda was unable to process the card number I had given, leaving me stranded. I would like to request a refund for this payment. Reservation ID: 1206245448.

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