On June 13th, I made reservation number 1620327171 for a hotel in Istanbul, and the payment was successfully processed. However, when I arrived at the hotel, they turned me away, stating they do not work with Agoda! This is an outrageous scam.
Agoda's application is completely useless in Türkiye because it has no call center, and their "customer support" is nothing but a frustrating algorithmic system designed to string you along. I couldn't reach anyone by phone, found no solution, and my money has not been refunded. This app is clearly operating with a fundamentally flawed and deceptive algorithm.
Agoda, you need to rectify this immediately! Return the money you stole for this fraudulent reservation. Stop using a broken system that victimizes customers and provide legitimate customer support now!
agoda-scam-my-istanbul-hotel-denied-my-booking-3.jpg
agoda-scam-my-istanbul-hotel-denied-my-booking-2.jpg
Comments