Agoda Hotel Villa Fontaine Grand Tokyo- Shiodome Reservation Cancel

While making a reservation through Agoda for Hotel Villa Fontaine Grand Tokyo-Shiodome in Tokyo, Japan, I intended to select dates in April, but due to a system error, I accidentally confirmed the dates January 31 – February 1. Immediately after completing the booking, I noticed that approximately $230 was charged to my Visa card, and at that moment I realized that the reservation had been made for the wrong dates. My reservation number is 623255595. The payment was charged instantly and is clearly visible through my bank. When I contacted Agoda, I was informed that the hotel does not allow refunds. However, I reported this issue on the same day, before any stay took place, and the situation was entirely due to an unintentional date selection mistake. I did not check into the hotel, did not use the accommodation in any way, and did not intentionally book the reservation for those dates. I request that Agoda unconditionally cancel this reservation and issue a full refund of the approximately $230 charged to my card.