My credit card was charged twice for my Agoda reservation on October 2, 2024, under reservation number 62OOO+5399O. Despite reaching out for help, I have received no support. Customers in Turkey have no direct contact number or live chat for assistance, leaving me with no one to resolve this issue. The full amount for my stay was already deducted on October 2, yet the same amount was charged again on October 5. It is frustrating to see such a serious issue remain unresolved, especially when Agoda’s customer service is so difficult to reach. This double charge has placed an unnecessary financial burden on me, and it needs to be corrected immediately.
I made a 2-night reservation at Özbek Hotel through Agoda with Booking number 62OOO,5399O. Due to reviews about the Hotel, I requested a cancellation. The Hotel confirmed that my reservation was canceled but instructed me to discuss the refund with Agoda. However, I am unable to reach Agoda; there is no customer service representative or contact number available. I urgently request a refund of ₺2,531.82 charged to my credit card for this reservation.
My credit card was charged twice for my Agoda reservation on October 2, 2024, under reservation number 62o74o583. Even though I asked for assistance, ...
My credit card was charged twice for my Agoda reservation on March 12, 2025, under booking id 1567134000. Despite reaching out for help, I have received no support. Customers in Turkey have no direct contact number or live chat for assistance, leaving me with no one to resolve this issue. The full a...
I frequently use Agoda for travel bookings, but my recent experience has been disappointing. For my stay from November 28-30, 2024 (ID: 1356622044), I noticed two separate charges for the same hotel. The payment for the stay was processed on November 23, 2024, but an additional charge of ₺5,615 was ...
Agoda charged my credit card twice without my permission for reservation number 436807503. I need a refund for the extra charges right away. On May 16, 2024, I booked a hotel room for a total of 12,973.90 Turkish Liras. But, on that very same day, my card was charged 13,393.58 Turkish Liras, and the...
Comments