Santi is very satisfied with the result
Resolved
Agoda Charged My Credit Card Twice for the Reservation and Offered No Support
Santi
November 05, 2024 11:54 am
119"Thank you."
Emre is very satisfied with the result
Resolved
Agoda Charged My Card Twice for Reservation 1388375408, No Support Available
Emre
October 09, 2024 8:38 pm
121
Emre's Thank You Message
“My problem has been resolved, thank you for your attention and concern.”
On October 2, 2024, my credit card was charged twice for my Agoda reservation (Reservation No: 1388375408). Despite reaching out, I’ve received no response. There is no contact number or live chat available for customers in Turkey, and I can't find anyone to address this issue! Although the full amount for my stay was already deducted on October 2, the same amount was charged again on October 5. I am requesting an immediate refund for the duplicate charge. This lack of communication and support is unacceptable, and I expect Agoda to resolve this issue promptly.
Emre
October 12, 2024 6:13 pm
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