5
Resolved

Agoda Charged My Card Twice for Reservation 1388375408, No Support Available

October 9, 2024 8:38 PM134
Emre's Thank You Message
My problem has been resolved, thank you for your attention and concern.

On October 2, 2024, my credit card was charged twice for my Agoda reservation (Reservation No: 1388375408). Despite reaching out, I’ve received no response. There is no contact number or live chat available for customers in Turkey, and I can't find anyone to address this issue! Although the full amount for my stay was already deducted on October 2, the same amount was charged again on October 5. I am requesting an immediate refund for the duplicate charge. This lack of communication and support is unacceptable, and I expect Agoda to resolve this issue promptly.

Emre
October 12, 2024 6:13 PM

My problem has been resolved, thank you for your attention and concern.

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