Hello, the complaint I made regarding the campus 00s GRESIX/CBLACK/GRESIX product with article number HQ8709, which I purchased from Barcin Spor (Konak/İzmir) department with the invoice numbered 210.120.225.235 dated 07.07.2023, was rejected on the grounds that it was user error. However, the issue that is the subject of my complaint is that when I first step in, I hear a sound from the sole, especially in the heel area. This sound sounds like there is water on the sole of the heel and it is seriously disturbing. I request that proof be sent to me that this is user error. 2. Yellowing of the base. How can it be user error that causes a material to turn yellow in a period of 4 months and in normal use? I don't understand I would like a detailed answer on this issue. Finally, there is the issue of discolouration of nubuck leather. Although it has never been used in rainy weather and I always take care to use it in a clean manner, I would especially like this issue to be clarified. Best regards, Sadullah D*******
I purchased Adidas Duramo SL K BLIPNK/FTWWHT/HAZORA [12-k] children's shoes from Korupark Bursa Ayakkabı Dünyası with invoice number 400130660988 dated April 7, 2024. Shortly after using them for a month, I noticed the mesh part couldn't be cleaned (stains wouldn't come out) and the toe area started...
I recently bought Adidas Terrex shoes for ₺5000 from the Adidas store. Shockingly, within a month, the shoes started leaking, and I sent them in for inspection. To my dismay, my request was denied not once but twice, with a claim of "user error." How can wearing a pair of shoes in light rain on a st...
I purchased a pair of athletic shoes from the Adidas store at Yenisahra Optimum Mall on December 6, 2023. After wearing them only 3-4 times, the shoes caused a painful sore on the right side of my foot, just below the ankle bone. I won't even mention the heel part. I have never felt comfortable wear...
On June 23, 2025, I purchased a pair of Adidas Runfalcon 5 CBLACK/FTWWHT/CBLACK shoes for around ₺4000. After wearing them for less than three months, I experienced a serious issue where the plastic part around the lace holes began cutting through the fabric. I used the shoes every other day for wal...
On May 31, 2023, I purchased Adidas Superstar shoes with invoice number 3925152 from the Canerkek sportswear store in the Avenue shopping center. However, the labels on the shoes began to peel and tear after about 2 months. I returned the shoes to the store and requested that they notify the authori...
Comments