I snagged a pair of shoes from Adidas.com and scored a sweet 20% off with my membership discount. So, the shoes ended up being way too tight for me, and I’m looking to return them. I’d like to get the discount reapplied so I can either swap them for a bigger size or use it on something else instead. Sadly, the customer service experience was quite disappointing. They just kept sending me the same cookie-cutter replies and wrapped up the process without even bothering to address my request. I was really taken aback by the way I was treated by a brand that's supposed to be reputable. I expected a bit more understanding and adaptability with such an easy ask. This whole situation has definitely got me thinking twice about buying from Adidas moving forward.
I created an order on Adidas Turkey, when I received my order, there were some visible sewing errors in the shoe. I immediately checked how to exchange on the website. However, there was no question of change. I had a 15% discount coupon during shopping and I bought it favorable because it was. I co...
I bought Adidas shoes for my son, but they were too big. I forgot to put the receipt in the package when I returned them. I contacted Adidas and gave them the information they needed after. They said it was going to happen, but it's been two weeks and I haven't heard anything from them. I am very up...
I tried contacting the shop where I bought it, but they refused to help me because they said the problem wasn't with the product. This has made me doubt the reliability of a brand I had faith in, and it has left me feeling completely let down. The quick degradation of what appeared to be a long-last...
I bought something from Adidas' online store seven months ago and had to return it due to poor quality. However, despite the passage of several months, I have yet to receive a refund for the returned item. Adidas appears to be making a frustrating lack of effort to resolve this issue. Every time I c...
Adidas misleads customers with false discounts, especially through the AdiClub membership. Despite being an AdiClub member and the enticing promise of an additional 15% discount on top of the advertised 35%, I encountered issues applying this extra discount. The website claims there's a problem with...
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