I got hit with a huge deposit from AddCar after return, what’s the best way to dispute it?

If AddCar held or charged a huge deposit after return without clear reason, start by contacting their official support team immediately using the contact form or phone number for your country listed on their site and reference your rental agreement number and dates.

AddCar’s own FAQ says deposits are released after the car is returned and checked if there’s no damage or extra costs, so documenting the return condition and timeline is key.

Gather all evidence — photos of the car at drop-off, the contract, and payment receipts — and send them in a clear written complaint explaining why the charge is incorrect.

If AddCar doesn’t resolve it, please feel free to share your experience. You can also file a complaint on our website.